Grow your revenue with flexible online payments

It’s designed for businesses, freelancers and organisations who want to broaden their offer of secure payment options without implementing complex processes or paying commissions to several providers.

Simply open a business account and provide the necessary information to enable card payments. Once approved, you will find settings to activate and deactivate card payments for both issued and upcoming invoices. You can check the full process to accept payments in the Help Centre and when in doubt, our support is available 24/7 to help.

We believe in keeping things simple and accessible for businesses of all sizes, so you can create invoices, use website plugins, send payment links, create QR codes and order payment terminals completely free of charge. The transaction fee for payments by card and with digital wallets depends on your chosen plan and starts as low as 0.79% + € 0.25 per transaction. If your business is eligible for a card payment terminal, the terminal is free. Fees will be charged according to your chosen plan and the activity on your merchant account. Applicable fees are clearly stated in the agreement before receiving the device.

Vivid Business customers can receive payments by card, Apple Pay and Google Pay each month. Individual card payments are capped at EUR 5,000. For payments that exceed this limit, we recommend offering your clients an alternative payment method to ensure a smooth transaction process.

If a customer requests a refund, Vivid will first notify you of the chargeback request. You can then choose to either provide documents that disprove the claim or accept the chargeback. Our team is dedicated to make the dispute handling process as quick and smooth as possible, you can find all details and timelines in this article.

Vivid supports the integration of card payment processing with WooCommerce, OpenCart, Wix and Adobe Commerce (Magento) via API integration, and we are setting up to connect more e-commerce plugins later in the coming months.

Vivid applies banking-grade security protocols to safeguard your and client’s data and complies with the Payment Card Industry Data Security Standards. Our servers are securely hosted in the European Union, ensuring full compliance with GDPR regulations.

Card payments are usually visible immediately in your Merchant Account’s Reserves. It usually takes up to one business day for payment terminal transactions and up to two business days for other card payments to be available in your Payout Balance. From there, you can withdraw it instantly to your EUR money account. If you want to gain immediate access to your turnover, you can activate the Instant Payout option for up to 0.39% per transaction.

You can accept all major debit and credit cards — including Visa, Mastercard, girocard, American Express, Diners Club, Discover, and JCB — as well as popular mobile wallets like Apple Pay, Google Pay and Samsung Pay. Whether it is to settle an invoice, online shop purchase or an in-store - customers can easily pay online or with their physical card.